NOTICE OF PROPOSED GAS COST RATE CHANGES To Our Customers: Peoples Natural Gas Company ("Peoples") is filing a request with the Pennsylvania Public Utility Commission "PUC) to decrease your natural gas rates as of October 1, 2019. This notioe describes the companys rate request, the PUC's role, and what actions you can take Peoples has requested an overall combined gas cost ratecompany must prove that the requested rates ane decrease of S39 million per year. reasonable. After examining the evidence, the PUC may grant all, some or none of the request or may reduce If you are a Peoples Division customer and if the company'sexisting rates. entire request is approved The PUC may change decrease requested by the utility for each division and customer class. As a result, the rate charged to you may be different than the rate requested by the company and shown above. the amount of the rate increase or The total bill for a Peoples Division residential customer using 86 Me from $81.32 to $75.54 per month or by 7.1%. f per year would decrease The total bill for a Peoples Division commercial customer using 238 Mcf per year would decrease from $168.51 to $153.40 per month or by 9.0%. There are three ways to challenge a company's request to change its rates: The total bill for a Peoples Division industrial customer using 3,224 Mcf per year would decrease from $1,925.63 to $1,716.39 per month or by 10.9% You can file a formal complaint. If you wanta hearing before a judge, you must file a formal complaint. By filing a formal complaint, you assure yourself the opportunity to take part in hearings about the rate change request. All complaints should be filed with the PUC as soon as possible. 1. If you are an Equitable Division customer and if the company's entire request is approved: If no formal complaints are filed, the Commission may grant all, some or none of the request without holding a hearing before a judge. . The total bill for an Equitable Division residential customer using 86 Mcf per year from $77.95 to $72.17 per month or by 7.4%. would decrease 2. The total bill for an Equitable Division commercial customer using 238 Mcf per year would decrease from $176.53 to $161.42 per month or by 8.6%. You can send a letter to the PUC telling why you object to the requested rate change. Sometimes there is information in these letters that makes the PUC aware of problems with the company's service or management. This information can be helpful when the PUC investigates the rate request. The total bill for an Equitable Division industrial customer using 3,224 Mef per year would decrease from $2,234.58 to $2.025.37 per month or by 9.46. Send your letter or request for a formal complaint form to the Pennsylvania Public Urility Commission, Post Office Box 3265, Harrisburg PA 17105-3265 To find out your customer class or how the requested decrease may affect your natural gas bill, contact Peoples at 1-800-764-0111. The rates requested by the company may be found in Tariff No. 45 (Peoples Division) and 46 (Equitable Division). You may examine the material filed with the PUC which explains the requested decrease and the reasons for it. A copy of this material is kept at office and is available on the Company's website at www. 3. You can be a witness at a public input hearing. Public input hearings are held if the Commission opens an investigation of the company's rate change request and if there is a large number of customers interested in the case. At these hearings you have the opportunity to present your views in the PUC judge hearing the case and the company person to All testimony given "under oath The state agency which approves rates for public utilities is the PUC. The PUC will examine the requested rate decrease and can prevent existing rates f t investagates becomes part of the official rate case record. These hearings are held in the service area of the company. rom changing un The til andfor holds hearings on the request. TI PEOPLES